CCTV Technical Engineer
2 weeks ago
**Job Title:** CCTV Technical Support Engineer
Estimated Salary: £30,000 - £40,000 per annum (dependent on experience)
Dahua UK & Ireland is a leading provider of security and surveillance solutions in the UK and Ireland. Our mission is to deliver high-quality products and services to our customers.
Job DescriptionWe are seeking a skilled CCTV Technical Support Engineer to join our team. The successful candidate will be responsible for providing technical support and guidance to customers on video surveillance equipment, troubleshooting, and integration.
- Technical Support: Advising customers on CCTV equipment installation, troubleshooting, and maintenance.
- Testing and Troubleshooting: Diagnosing faults and repairing CCTV equipment.
- Product Suggestion: Gathering product information and feedback from the UK market and reporting back to China HQ.
- Product Promotion: Introducing new product features to Channel Customers and helping customers select products.
In addition to the above, the successful candidate will also be responsible for:
- Brand promotion: Cooperating with the Dahua Marketing Team about promotional materials for customers.
To be successful in this role, you will need:
- A minimum of a bachelor's degree in Engineering or a similar relevant field.
- Knowledge of CCTV, alarm, access control, video conference, VMS, cloud storage, video wall, video/audio matrix, network, and other AIoT Products.
- Project experience in smart city, intelligent transportation, retail, smart building, and telecommunication.
- Proven technical support experience in the security or related industry.
- Proficiency in Chinese Mandarin and English.
- Strong knowledge of MS Office applications.
- A full, clean UK driving license.
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