Customer Account Associate

20 hours ago


tyne and wear, United Kingdom OpSec Security Full time

About the Role:

This is a fantastic opportunity to join the OpSec Security team as a Customer Account Associate. You will be responsible for supporting the delivery of exceptional customer care services, working closely with Key Account Managers to ensure customer satisfaction and loyalty.

Key Responsibilities:

  • Support Key Account Managers with customer interactions, resolving queries and issues promptly and efficiently.
  • Process customer orders accurately and efficiently, utilizing the ERP system to manage and expedite orders.
  • Work collaboratively with the Customer Care Manager and Key Account Managers to drive operational improvements and enhance customer experiences.
  • Provide excellent customer support through various channels, including email, phone, and online platforms.
  • Participate in ongoing training and development to stay up-to-date with industry trends and best practices.

What We Offer:

  • A competitive salary range of $45,000 - $60,000 per year.


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