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Customer Service Ambassador

2 months ago

SouthendonSea, Southend-on-Sea, United Kingdom Pertemps TM Full time
Pertemps TM is seeking a highly skilled Relief Receptionist to provide vital support across multiple busy Head Offices and Business Centres across London. As a key member of our team, you will be responsible for delivering exceptional customer service consistently, ensuring a warm, welcoming, and efficient reception experience for all. Your duties will include serving as the first point of contact for all building entrants, answering and transferring incoming calls, maintaining the housekeeping and presentation of the reception area, and managing meeting room schedules and conference room reservations. If you have previous experience in Reception / Front of House roles, excellent customer service skills, and proficiency with PC and MS Office packages, we encourage you to apply. You will be happy to travel to different sites across London to provide much needed support and cover. Our company values excellence and teamwork, and we are looking for a dynamic and customer-focused professional to join our team. Key Responsibilities:
  • Provide exceptional customer service consistently.
  • Ensure a warm, welcoming, and efficient reception experience for all.
  • Answer and transfer incoming calls, taking messages as needed.
  • Maintain the housekeeping and presentation of the reception area.
  • Manage meeting room schedules and conference room reservations.
  • Arrange hospitality and catering for internal meetings and events.
  • Handle ordering supplies and general administrative tasks.
Ideal Candidate:
  • Previous experience in Reception / Front of House roles.
  • Excellent customer service skills/ face to face and telephonic.
  • Proficiency with PC and MS Office packages.
  • Strong understanding of customer service principles.
  • Professional appearance and demeanour
  • Happy to travel to different sites across London to provide much needed support / cover