Customer Service Executive
3 weeks ago
Customer Service Executive - Dealership
Competitive Salary + Benefits
Mon-Fri, No weekend shift
At LEVC, we're committed to driving green transport solutions that accelerate the journey to cleaner cities. Our talented team is dedicated to sustainable innovation, and we're proud of what we've achieved. We're excited to bring and develop talent into the EV industry.
We're looking for a Customer Service Executive to join our dealership team. As a key member of our team, you'll be responsible for greeting customers, understanding their automotive needs, and providing exceptional customer service.
Key Responsibilities:
- Greet customers and understand their automotive needs
- Provide information on pricing, financing options, and dealership promotions
- Follow up with potential customers via phone calls, emails, or other communication channels
- Maintain a thorough knowledge of current automotive inventory, including features, specifications, and pricing
- Deliver exceptional customer service before, during, and after the sales process
Requirements:
- Proven minimum of 2 years' experience in sales, preferably in the automotive industry
- Knowledge of automotive technology, features, and specifications
- Additional education or training in sales or automotive
What We Offer:
- Competitive salary
- 25 days' annual leave plus bank holidays
- Life insurance, cycle-to-work scheme, and a salary sacrifice pension scheme
- Health and well-being support, including Medicash health care scheme, Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders
- Salary extras giving you discounts across various retailers
- Modern offices
- Dedicated Learning & Development team helps you to unlock your potential through technical & behavioural training
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