ICT Systems Support Specialist

1 month ago


Aberystwyth, Cardiganshire, United Kingdom Cyngor Sir Ceredigion County Council Full time

Exciting Opportunity at Cyngor Sir Ceredigion County Council

We are seeking an experienced ICT Systems Support Specialist to join our corporate ICT team.

This role will challenge the successful applicant to help in the support and delivery of key systems that enable the Council services across Ceredigion to deliver high-quality services to its citizens. The role requires the applicant to work as part of a team to investigate software issues, upgrade systems, and provide support to service areas.

The successful candidate will gain a wide knowledge of the Council and its functions, using their skills creatively and innovatively to enhance the organization's goals.

Cyngor Sir Ceredigion County Council is a leading innovative organization that supports its citizens. We value employee growth and development, collaboration with diverse teams of professionals, and flexible work environments.

Responsibilities:

  • Work closely with colleagues in the Application Support Team and other teams within the ICT Section and services to develop and support change.
  • Monitor reported issues and be involved in delivering and collaborating with ICT projects.
  • Be a great team player, willing to share knowledge and discuss approaches, but also able to work independently.

Requirements:

  • Degree in Computer Science or Information Technology or related field.
  • Familiarity with Welsh language or ability to work towards achieving fluency within two years of appointment.

Join Our Organization:

  • Competitive salary: £25,000 - £35,000 per annum
  • Flexible working arrangements, including remote work options
  • Range of employee benefits, including annual leave allowance, lifestyle savings scheme, and learning and development opportunities
About Us

We operate a bilingual policy, inviting applicants to submit applications in Welsh without treating them less favorably than English applications. As an ICT Systems Support Specialist, you will play a vital role in supporting our customers and contributing to the success of our organization.



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