Managed Print Services Specialist

3 days ago


Aberystwyth, Cardiganshire, United Kingdom Office Equipment Systems Ltd Full time
About the Role:
We are seeking a highly skilled Field Service Technician to join our team at Office Equipment Systems Ltd. This is an exciting opportunity for a motivated and experienced individual to provide exceptional service delivery to our clients in the North West region.

Job Description:
The successful candidate will be responsible for delivering high-quality service levels to clients, responding promptly to client requests, and carrying out repairs on reported devices. They will work closely with our experienced Service Team to ensure efficient and timely service delivery. Additionally, they will diagnose and solve technical issues with managed print devices, assist with complex installations, and support IT issues related to print devices.

About You:
To succeed in this role, you will need a minimum of 2 years of experience as a field-based engineer in print/reprographics. You should have strong mechanical and IT literacy skills, as well as a full, clean UK driving licence. In return, we offer a competitive salary, company van, mobile phone, laptop, company pension, employee discount, on-site parking, and no weekend work.

Key Responsibilities:
- Deliver high-quality service levels to clients
- Respond promptly to client requests
- Carry out repairs on reported devices
- Diagnose and solve technical issues with managed print devices
- Assist with complex installations
- Support IT issues related to print devices

What We Offer:
- Competitive salary: £28,000 - £35,000 per annum (depending on experience)
- Company van provided
- Mobile phone and laptop provided
- Company pension
- Employee discount
- On-site parking
- No weekend work


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