Healthcare Administrator
2 months ago
We are seeking a highly organized and detail-oriented Healthcare Administrator to join our team at Herefordshire and Worcestershire Health and Care NHS Trust. As a key member of our administrative team, you will provide essential support to our healthcare professionals, ensuring the smooth operation of our clinics and appointments.
Key Responsibilities- Manage administrative tasks, including data inputting, filing, and scanning, in accordance with Trust Policies and Procedures.
- Provide exceptional customer service to patients, families, and colleagues, responding to queries and concerns in a professional and courteous manner.
- Facilitate the efficient running of clinics and appointments, ensuring accurate record-keeping and retrieval of clinical and non-clinical records.
- Collaborate with healthcare professionals to provide administrative support, including typing, data entry, and other tasks as required.
- Contribute to the development of integrated care in the community, working closely with our multidisciplinary team to achieve high-quality patient outcomes.
- Education to academic Level 2 in a Business Administration-related subject or considerable recent NHS administrative experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and colleagues.
- Good level of literacy and numeracy, with proficiency in Microsoft Office: Word, Excel, and Outlook.
- Working knowledge of office procedures and a strong understanding of the Data Protection Act and NHS Code of Confidentiality.
- A friendly and supportive team environment, with opportunities for learning and development.
- A range of benefits, including 27 days leave plus bank holidays, increasing up to 33 days with long service, and a generous NHS pension.
- Flexible and agile working opportunities, with a focus on work-life balance.
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