Deputy Manager

4 weeks ago


Gloucester, Gloucestershire, United Kingdom Tenpin Full time

About the Role

We are seeking a highly motivated and experienced Deputy Manager to join our team at Tenpin. As a Deputy Manager, you will play a key role in ensuring our customers have an exceptional experience when visiting our centres.

Key Responsibilities:

  • Assume day-to-day responsibility for the operational management of the centre
  • Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
  • Lead the team by example, ensuring everyone works together effectively
  • Support the General Manager in managing the day-to-day operation of our centre
  • Deputise in the absence of the General Manager
  • Undertake ownership for own training and development to grow into the future role of General Manager
  • Support the General Manager in the achievement of all budgets, targets and KPI's

Requirements

To be successful in this role, you will need:

  • A minimum of 1 year's experience in a management role, ideally within leisure, hospitality or retail
  • Passion for delivering exceptional customer service
  • Experience in leading and developing large teams
  • Full of determination, enthusiasm and patience
  • Ambitious and wanting to progress

What We Offer

We offer a range of benefits, including:

  • Industry leading bonus scheme
  • Enhanced holiday entitlement - 33 days per annum (inclusive of Bank Holidays)
  • Enhanced Maternity, Paternity, Adoption leave
  • Tenpin Treats - Retailer discounts, Smart Tech and Best Doctors
  • Free Bowling for family & friends
  • Free Food (when working 6 hours or more)
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance - 4 x annual salary
  • A day off for your birthday
  • Long Service Awards

Career Development

We are committed to developing our people and offer a range of opportunities for career progression. If you are looking for a challenging and rewarding role, we would love to hear from you.



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