Deputy Head Housekeeper

2 weeks ago


Gloucester, Gloucestershire, United Kingdom De Vere Tortworth Court Full time
Deputy Head Housekeeper Opportunity

We are seeking a highly skilled Deputy Head Housekeeper to join our team at De Vere Tortworth Court, a stunning 201-bedroom hotel in South Gloucestershire.

The successful candidate will have previous experience in hotels, ideally in a similar role and in a similar-sized property. They will be able to deliver a consistent level of service under pressure, with a keen eye for detail.

The role offers a salary of £26,500 per annum, plus excellent benefits, including free use of our gym and swimming pool, £50 staff stays at our De Vere Hotels, and 31 days holiday per year.

Key Responsibilities:

  • Work with the Executive Head Housekeeper to set, monitor, and maintain the highest level of housekeeping and guest service standards.
  • Deputise for the Head Housekeeper as required, supervising the team and regulating housekeeping costs.
  • Lead by example, fostering a culture of warmth and building genuine relationships with the team.

Requirements:

  • Previous experience in hotels, ideally in a similar role and in a similar-sized property.
  • Ability to deliver a consistent level of service under pressure, with a keen eye for detail.
  • IT literacy and previous experience with Opera and Fourth Hospitality would be an advantage.
  • Awareness of all relevant legislation, including health and safety at work, COSSHH, environmental health, and fire precautions.
  • Strong communication skills, with the ability to motivate and inspire colleagues.

Benefits:

  • £26,500 per annum + Live In Accommodation
  • Free meals on duty in our colleague dining facilities
  • Complimentary use of the Leisure Club facilities
  • Extra paid day off for your birthday, plus a £20 love to shop voucher
  • Annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
  • £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage
  • 31 days holiday per year, increasing annually up to 33 days
  • Venue closure over the Christmas period, allowing time off to enjoy the festive season
  • Access to our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities
  • Excellent career progression opportunities, including access to our Apprenticeship programmes and study support
  • Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling
  • Wagestream, our financial wellbeing platform, granting instant access to your pay when you need it
  • Monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event
  • Supportive team with regular team appreciation events, including memorable Christmas and Summer parties
  • Company Life Assurance scheme, ensuring financial security for your loved ones


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