Customer Service Representative

4 weeks ago


Canterbury, Kent, United Kingdom Three Full time

About the Role

We are seeking a talented Customer Service Representative to join our team at Three. As a Customer Service Representative, you will be the face of our company brand, engaging and building relationships with customers to provide an exceptional experience.

Key Responsibilities

  • Provide outstanding customer service, resolving queries and issues efficiently
  • Work collaboratively with the team to achieve sales and customer service targets
  • Stay up-to-date with product knowledge and promotions to effectively communicate with customers
  • Contribute to a positive and inclusive store environment, promoting a culture of diversity and respect

What We Offer

  • A competitive hourly rate of £12
  • A brand new smartphone on an Unlimited data plan
  • On-target bonus of 25%, paid out monthly based on store performance
  • Individual bonus accelerators for high performers
  • Great discounts with our Perks at Work scheme
  • Excellent training and development opportunities to support your career growth

Requirements

  • Experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet targets

Why Join Us?

We are a Disability Confident Committed Employer, committed to equality in employment and growing a diverse workforce. We value everyone for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.



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