Customer Service Representative
1 week ago
Job Overview
We are seeking a highly organized and customer-focused individual to join our team as an Optical Colleague.
About the Role
As an Optical Colleague, you will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves. You will also complete pre-screening examinations, book appointments for customers, dispense spectacles and contact lenses, and deal with repairs and adjustments while ensuring stock has been received by the supplier.
Key Responsibilities
- Prepare patients for eye examinations and explain the process
- Complete pre-screening examinations and book appointments for customers
- Dispense spectacles and contact lenses
- Deal with repairs and adjustments
- Ensure stock has been received by the supplier
Requirements
To be successful in this role, you will need to have good communication skills, attention to detail, and the ability to work well under pressure. You will also need to be confident working with numbers and passionate about helping people.
Benefits
In addition to a competitive salary, you will receive 10% off your Asda shopping, incentive schemes, a pension scheme, and discounts across a range of services and activities.
Salary
The estimated salary for this role is £12.04 per hour.
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