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Lodge Manager

2 months ago

StourportonSevern, Worcestershire, United Kingdom Churchill Estates Management Ltd Full time
{"About the Role": "We are seeking a skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the lodge, and ensuring the overall well-being of our community.

Your primary focus will be on delivering a high-quality service, ensuring the safety and security of our residents, and maintaining a clean and welcoming environment. You will be the first point of contact for residents, contractors, and suppliers, and will be responsible for resolving any issues that may arise.

In addition to your customer service skills, you will also be responsible for managing the maintenance of the property, coordinating activities and events, and maintaining accurate records.

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

* Provide exceptional customer service to residents, contractors, and suppliers
* Manage the day-to-day operations of the lodge, including maintenance and repairs
* Coordinate activities and events to enhance the resident experience
* Maintain accurate records and reports

Requirements:

* 2+ years of experience in a customer-facing role
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Basic computer skills and knowledge of Microsoft Office

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional development and growth
* A dynamic and supportive work environment

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.

We look forward to hearing from you"}