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Experienced Team Leader

2 weeks ago


Chorley, Lancashire, United Kingdom Lounge Full time
Our Lounge is looking for an experienced team leader to join our front-of-house team. As a key member of our team, you will be responsible for supporting the management team in achieving sales targets and improving customer satisfaction. In this role, you will have the opportunity to develop your leadership skills, working closely with our management team to deliver exceptional customer experiences and drive sales growth.

**Salary:** £28,000 - £35,000 per annum (dependent on experience)

**Key Responsibilities:**
- Deliver exceptional customer service, responding to customer queries and resolving issues promptly
- Work collaboratively with other departments to ensure seamless service delivery
- Analyze sales data and provide insights to inform business decisions
- Develop and implement effective strategies to improve staff engagement and retention
- Maintain accurate records and reports as required

**Requirements:**
- Proven experience in a supervisory or team leader role within the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work effectively under pressure and prioritize tasks
- Strong analytical and problem-solving skills
- Knowledge of best practice in sales building, forecasting, and reporting

**Benefits:**
- Competitive salary and benefits package
- Opportunities for career progression and professional development
- Access to training and development programs
- Recognition and reward schemes for outstanding performance
- A fun and supportive work environment

**What We Offer:
At Lounge, we offer a dynamic and supportive work environment that encourages creativity and innovation. Our team is passionate about delivering exceptional customer experiences, and we're committed to providing our employees with the tools and resources they need to succeed. If you're a motivated and enthusiastic individual who is passionate about hospitality, we'd love to hear from you