Restaurant Ambassador, Service Expert

19 hours ago


Edinburgh, Edinburgh, United Kingdom Malmaison Full time
Make a Career for Life with Malmaison

We are looking for an exceptional Restaurant Ambassador, Service Expert to join our team at Malmaison Edinburgh Leith. In this role, you will be the face of our restaurant, helping to control the flow and communicate with the Kitchen and management to ensure a smooth and controlled dining experience for our guests.

As a key member of our front-of-house team, you will have the opportunity to develop your skills and knowledge in providing excellent customer service, working closely with our chefs and other colleagues to deliver an exceptional dining experience.

This is an excellent opportunity for individuals who are passionate about delivering great customer service and have a willingness to learn new skills. We offer nationally recognized apprenticeships, which sit alongside our detailed brand training, to support your development and help you achieve your career goals.

In addition to competitive rates of pay, we offer a range of benefits, including:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded Apprenticeship programmes.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your mates jobs).
  • A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.

We are committed to sustainability and reducing our environmental impact. Our hotel uses 100% renewable energy, and we recycle at least 70% of our waste. We also offer volunteer days to support local charities and initiatives.

If you are passionate about delivering exceptional customer service and want to develop your skills and knowledge in a fast-paced and dynamic environment, please click apply now to submit your application.


  • Restaurant Ambassador

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Gusto Italian Full time

    Are you passionate about delivering outstanding customer experiences? Do you thrive in fast-paced environments?Gusto Italian Edinburgh is looking for a friendly and welcoming Restaurant Ambassador to join their team.As a Restaurant Ambassador, you will be the face of our restaurant, ensuring that every customer has an exceptional experience. You will be...


  • Edinburgh, Edinburgh, United Kingdom Restaurant Associates Full time

    Customer Service Ambassador Opportunity At Restaurant Associates, we're seeking a skilled Customer Service Ambassador to join our team in Edinburgh. As a key member of our hospitality team, you'll be responsible for creating a warm and welcoming atmosphere for all staff and visitors. Your excellent communication skills and passion for delivering exceptional...

  • Restaurant Ambassador

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Malmaison Full time

    Job Title: Restaurant AmbassadorJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Restaurant Ambassador at Malmaison. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.Key...

  • Restaurant Ambassador

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Malmaison Full time

    Role OverviewWe are seeking a skilled and enthusiastic individual to join our team as a Restaurant Ambassador at Malmaison. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesProvide warm and welcoming service to guests,...


  • Edinburgh, Edinburgh, United Kingdom Ambassador Theatre Group Full time

    Customer Experience AmbassadorAmbassador Theatre Group is proud to stand at the forefront of the live entertainment industry.Firmly established in the cultural landscape, our theatre is the UK's largest all-seated venue and plays host to some of the biggest names in live music, comedy, and musical theatre.We're looking for charismatic and welcoming...


  • Edinburgh, Edinburgh, United Kingdom Ambassador Theatre Group Full time

    Customer Experience AmbassadorAmbassador Theatre Group is proud to stand at the forefront of the live entertainment industry.Firmly established in the cultural landscape, our theatres are the UK's largest all-seated venues and play host to some of the biggest names in live music, comedy, and musical theatre.We're looking for charismatic and welcoming...


  • Edinburgh, Edinburgh, United Kingdom Ambassador Theatre Group Full time

    Customer Experience AmbassadorAmbassador Theatre Group is proud to stand at the forefront of the live entertainment industry.Firmly established in the cultural landscape, our venues are the UK's largest all-seated theatres, playing host to some of the biggest names in live music, comedy, and musical theatre.We're looking for charismatic and welcoming...


  • Edinburgh, Edinburgh, United Kingdom Ambassador Theatre Group Full time

    Customer Experience AmbassadorAmbassador Theatre Group is proud to stand at the forefront of the live entertainment industry.Firmly established in the cultural landscape, our venues are the UK's largest all-seated theatres, hosting some of the biggest names in live music, comedy, and musical theatre.We're looking for charismatic and welcoming individuals who...


  • Edinburgh, Edinburgh, United Kingdom Ambassador Theatre Group Full time

    Customer Experience AmbassadorAmbassador Theatre Group is proud to stand at the forefront of the live entertainment industry.Firmly established in the cultural landscape, our venues are the UK's largest all-seated theatres, playing host to some of the biggest names in live music, comedy, and musical theatre.We're looking for customer-focused staff who'd like...


  • Edinburgh, Edinburgh, United Kingdom whitbread Full time

    Restaurant Team Member OpportunityWe're seeking a Customer Service Ambassador to bring their passion for outstanding customer service to our team at Lady Nairne Beefeater.About the Role:As a Restaurant Team Member, you'll be the friendly face of Beefeater, welcoming guests into our restaurant and ensuring they enjoy their meal.Your Key...


  • Edinburgh, Edinburgh, United Kingdom Restaurant Associates Full time

    Receptionist - Edinburgh We are seeking a skilled Receptionist to join our Restaurant Associates Team in Edinburgh. This is an excellent opportunity to work in a fast-paced, professional environment, providing exceptional customer service and administrative support.We offer a comprehensive benefits package, including:Exclusive travel discounts with leading...

  • Theatre Ambassador

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Ambassador Theatre Group Full time

    The Customer Experience Team Member RoleWe are proud to be at the forefront of the live entertainment industry, with a strong presence in Edinburgh and Scotland.The Edinburgh Playhouse is the UK's largest all-seated theatre, hosting some of the biggest names in live music, comedy, and musical theatre.We are looking for charismatic and welcoming individuals...


  • Edinburgh, Edinburgh, United Kingdom whitbread Full time

    Customer Service AmbassadorWe're looking for a skilled Customer Service Ambassador to join our team at Premier Inn in Edinburgh. As the friendly face of our hotel, you'll use your passion for customer service to deliver an exceptional experience for our guests.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their stay is...


  • Edinburgh, Edinburgh, United Kingdom EG Group Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Food Service Ambassador to join our team at EG Group. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our food service.About the RoleThis is an excellent opportunity for individuals who are...


  • Edinburgh, Edinburgh, United Kingdom Pho Full time

    Experience the vibrant atmosphere of PhoAs a key member of our Pho restaurant team in Edinburgh, you'll be part of a dynamic and fun environment where you can grow and develop your skills.We're looking for energetic and enthusiastic individuals to join our team as Food Service Ambassadors. In this role, you'll be responsible for delivering exceptional...


  • Edinburgh, Edinburgh, United Kingdom Genting Casinos Full time

    Job Role: Customer Service AmbassadorWe are seeking a charismatic and customer-focused individual to join our team as a Customer Service Ambassador at Genting Casinos. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service to our guests in our bars and restaurants.Key Responsibilities:Provide outstanding...


  • Edinburgh, Edinburgh, United Kingdom Glendola Leisure Full time

    About Us: Glendola Leisure operates a variety of bars, pubs and restaurants across the UK. Our company passion is delivering exceptional customer experiences and exceeding customer expectations.The successful candidate will be a true hospitality ambassador, providing expert service and knowledge to our customers. They will be part of a small team supported...


  • Edinburgh, Edinburgh, United Kingdom Hawksmoor Edinburgh Full time

    Role Overview:We're seeking a talented individual to join our floor team as a Hospitality Ambassador. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating a memorable experience for our guests.About the Role:As a Hospitality Ambassador, you'll be the face of our restaurant, ensuring that every guest...


  • Edinburgh, Edinburgh, United Kingdom whitbread Full time

    Customer Service Ambassador RoleWe're currently recruiting for a Customer Service Ambassador to join our team at Premier Inn in Edinburgh City Centre (Princes Street). As the friendly face of our hotel, you'll use your passion for customer service to its full potential.About the RoleAs a Customer Service Ambassador, you'll be responsible for welcoming guests...

  • Restaurant Ambassador

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Malmaison Full time

    Be the Face of Our RestaurantWe are seeking a skilled and enthusiastic Waiter/Waitress to join our team at Malmaison. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Provide attentive and personalized service to...