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Restaurant Ambassador, Service Expert

1 month ago

Edinburgh, Edinburgh, United Kingdom Malmaison Full time
Make a Career for Life with Malmaison

We are looking for an exceptional Restaurant Ambassador, Service Expert to join our team at Malmaison Edinburgh Leith. In this role, you will be the face of our restaurant, helping to control the flow and communicate with the Kitchen and management to ensure a smooth and controlled dining experience for our guests.

As a key member of our front-of-house team, you will have the opportunity to develop your skills and knowledge in providing excellent customer service, working closely with our chefs and other colleagues to deliver an exceptional dining experience.

This is an excellent opportunity for individuals who are passionate about delivering great customer service and have a willingness to learn new skills. We offer nationally recognized apprenticeships, which sit alongside our detailed brand training, to support your development and help you achieve your career goals.

In addition to competitive rates of pay, we offer a range of benefits, including:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded Apprenticeship programmes.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your mates jobs).
  • A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.

We are committed to sustainability and reducing our environmental impact. Our hotel uses 100% renewable energy, and we recycle at least 70% of our waste. We also offer volunteer days to support local charities and initiatives.

If you are passionate about delivering exceptional customer service and want to develop your skills and knowledge in a fast-paced and dynamic environment, please click apply now to submit your application.