Welcome and Connect Expert

20 hours ago


Edinburgh, Edinburgh, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

The Welcome and Connect Expert will play a vital role in creating unforgettable experiences for our guests at Sheraton Grand Hotel & Spa in Edinburgh. This charismatic individual will deliver exceptional service, ensuring that every guest feels valued and connected to our community.

We estimate that this role offers a competitive salary of £27,000 - £33,000 per year, reflecting the hotel's prime location and the demands of this position. Responsibilities include providing a warm welcome to guests, managing seating plans and restaurant diaries, and delivering seamless service throughout their stay.

As an ambassador of our brand, you'll need to possess excellent communication skills, a 'can-do' attitude, and previous experience in F&B serving and barista roles. In return for your hard work and dedication, you'll enjoy a range of benefits, including a 28-day holiday entitlement (increasing to 33 days after further service), worldwide employee hotel room rates, and discounts on food and beverages within our hotel and other Marriott properties.



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