Customer Service Coordinator
5 hours ago
We are recruiting for two roles in our team at RecruitedUK, based in Portsmouth and Southampton. As a Customer Service Coordinator, you will be the first point of contact for visitors to our centres and handle enquiries via telephone.
This is an excellent opportunity to join our team and develop your skills in customer-focused environments, providing best-in-class service to clients both internally and externally. You will also have the chance to work with various office systems to manage referrals and update compliance records.
The successful candidate will have:
- Experience in a customer-facing role, showcasing excellent interpersonal and communication skills.
- A proven ability to provide professional and efficient telephone manner.
- Strong organisational skills, with a dynamic approach to prioritising tasks and ensuring the smooth operation of daily activities.
- Competence in using office systems, including booking and managing referrals, and monitoring compliance records.
As a Customer Service Coordinator, you can expect a competitive salary between £23,000 and £28,500 per annum, depending on location and experience. You will also enjoy a range of employee benefits, including:
- 25 days annual leave per year, with incremental increases post 3 years' service up to 28 days, plus bank holidays.
- 2 days paid volunteering leave each year.
- An enhanced pension scheme after 6 months.
- Life Assurance at 3 times your annual salary rate.
- Access to learning and development opportunities, including apprenticeships and management development programmes.
- Health and wellbeing initiatives, including internal support, employee assistance programme, and health cash plan.
In this role, you will contribute to creating a welcoming environment at our hubs and play a key part in delivering exceptional customer experiences. If you are motivated and enthusiastic, with a passion for delivering outstanding results, we encourage you to apply.
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