Accommodation Support Officer
3 weeks ago
Job Title: Night Support Assistant
Contract Type: Permanent
Salary: £24,627 per annum, plus 10% night shift allowance
Working Hours: Full Time 37.5 hours per week
Working Pattern: 4 nights on 4 nights off
Location: The Riverside Group
The Night Support Assistant will work collaboratively as part of a committed team to deliver an outstanding service during the night.
Key Responsibilities:
- Assist the support team in putting customers first and empowering them to achieve their goals and aspirations
- Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support
- Ensure customer safety by following local safeguarding procedures, recognizing and acting on any risks and escalating appropriately
- Assist in the promotion of customer involvement and consultation
- Participate in team meetings, attend regular supervisions and reflecting practice sessions
The ideal candidate will have a caring, empathetic, flexible and resilient, can-do attitude, and personal lived experience of either homelessness, rough sleeping, mental health issues or substance misuse.
At The Riverside Group, we're a housing association with a difference – enhancing the everyday for all our customers.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK.
Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Competitive pay and generous pension, 28 days holidays plus bank holidays, flexible working options available.
Diversity and Inclusion at The Riverside Group: Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability.
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