Customer Retention Specialist

3 weeks ago


Hedge End, Hampshire, United Kingdom Pembrook Resourcing Full time
Pembrook Resourcing seeks an accomplished aftersales expert to spearhead the Service/Aftersales department of its esteemed dealership group in the UK. As a key member of the team, you will be responsible for managing and controlling WIP, warranty, and debtors, as well as overseeing the parts support process and maintaining Aftersales franchise standards and manufacturer relationships.

You will lead a large team, fostering a culture of excellence and driving business growth through effective management of sales activity. Your analytical skills will enable you to identify areas for improvement, and your strong technical background will equip you to make informed decisions. Salary: £62,500 - £85,000 per annum (dependent on experience).

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