Customer Support Specialist
6 months ago
**Customer Support Specialist - Hedge End - £24,500 - full time hours - office based - Hybrid role working from home 2 days a week**
We are working with a world leader in renewable energy solutions who have achieved a strong name within a global market, and they are now looking for an additional person to join their team. They require an exceptionally talented Customer Support Specialist to work within their B2B team to help promote products and services and provide advice and support. They are flexible regarding experience as they are looking for people with a strong work ethic and great communication skills.
**Customer Support Specialist duties include**:
- Liaise with internal teams to obtain a satisfactory outcome for both the customer and the business whilst managing the customers' expectations
- Build meaningful relationships with our B2B customers so they have a point of contact in the team and continue to promote products & services
- Through daily duties, highlight any potential issues to the B2B Team Leader to avoid any impact to SLA and department KPI's or cost of service
- Update the B2B contacts record on a daily basis ensuring that all completed correspondence is recorded accurately
- Send weekly and monthly updates to the wider Commercial Team and any required customer contacts to highlight any outstanding work requests to channel owners
**Key skills**
- Excellent communication skills that allow you to help, inform and advise customers and colleagues clearly and effectively
- Creative thinker, to be able to develop innovative ideas to improve customer service standards
- Negotiation skills and the ability to work well under pressure
- Excellent written and verbal skills
- Customer focused and driven to exceed excellence
Tate is acting as an Employment Business in relation to this vacancy.
-
Customer Experience Specialist
2 days ago
Hedge End, Hampshire, United Kingdom Olympus Recruitment Full timeCustomer Experience SpecialistOlympus Recruitment is looking for a skilled Customer Experience Specialist to join our team in Hedge End, Southampton. This role involves providing exceptional service to customers, ensuring their vehicle maintenance and repair needs are met.Key Responsibilities:Provide detailed explanations of repairs and services to...
-
Customer Support Advisor
6 months ago
Hedge End, United Kingdom Workshop recruitment Full timeIn this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must! **Duties Include** - Be the first point of contact for all inbound Customer Support Enquires into the contact centre - Monitor open tickets and cases and bring to full resolution once query...
-
Customer Assistant
7 months ago
Hedge End, United Kingdom Lidl Full timeSummary £12.00 up to £13.00 per hour - This isn’t stacking shelves. This is feeding families. Part time contract (20 hours) - will involve weekends and both opening and closing shifts. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at...
-
Financial Support Specialist
5 days ago
Hedge End, United Kingdom CMA Recruitment Group Full time**Job Summary:** Financial Support SpecialistWe are seeking a skilled Financial Support Specialist to join our team in Hedge End, Hampshire. The successful candidate will be responsible for providing financial support, processing transactions, and preparing reports.The ideal candidate will have a strong understanding of financial procedures, excellent...
-
Customer Assistant
7 months ago
Hedge End, United Kingdom Lidl Full timeSummary £12.00 - £13.00 per hour | 20 hour contract | Will involve AM, PM & WEEKEND shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just...
-
Care and Support Specialist
2 weeks ago
Hedge End, Hampshire, United Kingdom Care By Us Ltd Full timeOverviewWe are seeking a compassionate and skilled Care and Support Specialist to join our team at Advantage Healthcare. As a key member of our community care team, you will be responsible for providing high-quality care and support to individuals with complex needs.
-
Administrative Support Specialist
4 days ago
Hedge End, Hampshire, United Kingdom WR Logistics Full timeWe are seeking an Administrative Support Specialist to join our team at WR Logistics. As an Administrative Support Specialist, you will provide comprehensive support to our company Director, assisting with day-to-day administrative tasks and ensuring the smooth operation of the office.Job DescriptionYour key responsibilities will include managing the...
-
Business Support Specialist
2 days ago
Hedge End, Hampshire, United Kingdom Pick for Britain Full timePick for Britain is a well-established business seeking a Business Support Specialist to join their team on a temporary basis. The successful candidate will be responsible for providing administrative support to the finance department and assisting with various tasks, including bank reconciliations.About the Company:Pick for Britain is a reputable...
-
Facilities Support Specialist
4 hours ago
Hedge End, Hampshire, United Kingdom Barchester Healthcare Full timeAbout the JobWe're looking for a skilled Facilities Support Specialist to join our team at Barchester Healthcare. In this role, you'll be responsible for providing technical support and maintaining the overall condition of our care homes.Your Key ResponsibilitiesCarry out routine maintenance tasks, including plumbing, electrical, and carpentry work.Respond...
-
Customer Service Specialist
2 weeks ago
Hedge End, Hampshire, United Kingdom Network Group Holdings Full timeRole Overview: As an Experienced Optical Assistant at Network Group Holdings, you will play a vital role in delivering exceptional customer experiences and driving business growth. This is an exciting opportunity to join a leading optical services provider and take your career to the next level.About the Role: In this position, you will be responsible for...
-
SEN Learning Support Specialist
4 weeks ago
Hedge End, Hampshire, United Kingdom GUARDIAN SELECTION LIMITED Full timeRole OverviewWe are seeking a dedicated SEN Learning Support Specialist to join our team at a friendly and inclusive school in Hedge End.Key ResponsibilitiesSupporting Students with SEN: Provide one-on-one and small group support to students with Special Educational Needs, adapting your approach to their needs.Assisting During Transitions: Support students...
-
Electricity Supply Surveyor Specialist
7 days ago
Hedge End, Hampshire, United Kingdom Connect IT Utility Services Limited Full timeAbout the RoleWe are seeking an Electricity Supply Surveyor Specialist to join our team, responsible for supporting planned electricity supply interruptions. The successful candidate will have excellent problem-solving skills, with the ability to analyze complex situations and develop effective solutions.The salary for this role is estimated to be around...
-
Care Home Administration Specialist
7 days ago
Hedge End, Hampshire, United Kingdom Barchester Healthcare Full timeCare Home Administration SpecialistWe are seeking an experienced Care Home Administration Specialist to join our team at Barchester Healthcare. In this key role, you will be responsible for managing our care home's administrative tasks, including staff management, recruitment, and training.You will also be responsible for ensuring compliance with regulatory...
-
Customer Assistant
7 months ago
Hedge End, United Kingdom M&S Full time**Summary** Travel Money **All the details** The work pattern for this vacancy is: Sun 0730-1200 Mon 0600-1200 Fri 1700-2100 Sat 1600-2030 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete...
-
Customer Assistant
7 months ago
Hedge End, United Kingdom M&S Full time**Summary** Operations Assistant **All the details** The work pattern for this vacancy is: WK1 Mon 0600 - 1200 Thu 1100 - 1800 Sat 0730 - 1400 WK2 Tue 1000 - 1800 Wed 0800 - 1400 Thu 1100 - 1515 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...
-
Customer Assistant
7 months ago
Hedge End, United Kingdom M&S Full time**Summary** Operations Assistant **All the details** Below is the working pattern for this vacancy. Week 1: Monday 12:30-20:30 Tuesday 07:30-15:30 Wednesday 09:00-17:00 Friday 09:00-17:00 Saturday 13:00-21:00 Week 2: Sunday 09:00-17:00 Tuesday 10:00-18:00 Wednesday 09:00-17:00 Thursday 13:00-21:00 Friday 09:00-17:00 **Purpose** - To deliver a great...
-
Customer Assistant
6 months ago
Hedge End, United Kingdom Marks & Spencer Full time**Purpose** **Work Pattern** WK1 Sun 10-6 Mon 1-9 Tue Off Wed 10-6 Thu 8-4 Fri 10-6 Sat Off WK 2 Sun off Mon 10-6 Tue 1-9 Wed 10-6 Thu Off Fri 10-6 Sat 9-5 - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...
-
Customer Advisor
6 months ago
Hedge End, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available weekends, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Hedge End** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...
-
Credit Control Specialist
7 days ago
Hedge End, Hampshire, United Kingdom CMA Recruitment Group Full timeResponsibilities:The Credit Control Specialist will be responsible for managing the company's credit accounts, ensuring timely payment from clients, and creating and sending accurate invoices to customers. Additional responsibilities include reconciling customer accounts and preparing VAT returns for review.The ideal candidate will have excellent...
-
Customer Service Advisor
6 months ago
Hedge End, United Kingdom Amour Recruitment Full time**Amour Recruitment** is pleased to be recruiting for a pair of **Customer Service Advisors**, to join our wonderful client's growing team in the heart of **Hedge End, Southampton.** In this exciting opportunity, you'll join a growing team, supporting with their expansion and service offerings. In this varied role, you'll handle both inbound and outbound...