Dow Jones Technical Solutions Architect

1 week ago


London, Greater London, United Kingdom Dow Jones Full time

About Dow Jones

:

Dow Jones, a global leader in news and information, has been delivering critical insights to the world's top business entities for over 130 years. Our award-winning journalism, advanced data capabilities, and innovative technology enable us to deliver news, tools, and financial insight that move markets, inform critical decisions, and power top companies and careers.

Our Customer Solutions Engineers (CSEs) play a crucial role in driving technical integrations for our customers and sales teams. As a CSE, you will work with prospects, customers, and partners to design solutions and implementation guidance, leveraging your expertise in software development and Agile practices.

Key Responsibilities:

  • Work closely with Sales, prospects, and customers to understand integration possibilities with Dow Jones data and services.
  • Determine technical and business requirements from customers and propose professional solutions within agreed timeframes.
  • Demonstrate solutions that meet customers' business needs and address technical and product questions during the sales cycle.
  • Advise prospective customers on integrating Dow Jones data and services, including building and managing proof-of-concepts.
  • Share best practices, model designs, and technical expertise with prospects and customers for both technical development and internal approvals processes.
  • Provide feedback to Dow Jones Product and Technology teams on emerging requirements, customer trends, and technology advancements.

Required Skills and Qualifications:

  • Professionalism and a customer-first approach.
  • More than 5 years of experience in a customer-facing customer engineering role.
  • Software development experience using Agile development practices.
  • Intermediate knowledge of SQL, Python, and NodeJS languages.
  • Demonstrated experience building and leading technical product demonstrations, including APIs.
  • Bachelor's degree in Computer Science or a related field.

Location: London or Barcelona

Estimated Salary Range: £80,000 - £110,000 per annum


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