Mental Health Support Worker
1 week ago
We are seeking an experienced Mental Health Support Worker to join our team in Birmingham. This role requires you to work on a flexible 24/7 zero-hour contract, supporting qualified nursing staff in safely transferring patients and providing high-quality care across various business areas.
Main Responsibilities:
- To assist the Operations Manager / RMN/ Rota Manager in ensuring all staff follow agreed policies and procedures.
- To take all possible precautions to safeguard the welfare and safety of staff, patients, and the public by implementing all policies and procedures relating to security.
- Responsible for reading, understanding, and complying with all relevant company policies and procedures.
- Communication:
- The post holder is responsible for ensuring accurate and timely records that comply with company policy reporting any issues as appropriate.
- The post holder is responsible for ensuring they communicate with patients, both Prometheus staff and staff at collection and delivery addresses and actively listen to establish an understanding of the patient's needs.
About Us:
Prometheus Safe and Secure is a specialist operator in the mental health sector, providing a 24/7 rapid response service to more than 40 NHS Trusts, ICB, and private hospitals across the UK. We specialise in securing transportation and therapeutic observational care for people with various mental health needs and provide a premium service with rapid response times, highly trained and compassionate staff, and prestige vehicles that offer a safe and comfortable environment.
Salary: £25,000 - £35,000 per annum, depending on experience
Required Skills and Qualifications:
- Demonstrate excellent English language and communication skills, both written and verbal.
- Healthcare related NVQ, BTEC, or equivalent at Level 3 National Care Certificate.
- Previous experience working as a Health Care Assistant in primary care and in mental health.
- Experience of working within a nursing team and dealing with vulnerable patients.
Benefits:
- Employee Assistant Program
- Free on-site parking at all bases
- Free company uniform
- Mandatory training
- Enrolment in the company's pension scheme (The People Pension)
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