Customer Service Representative
1 month ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.
Key Responsibilities
- Provide exceptional customer service, answering questions and resolving queries in a professional and courteous manner.
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
- Proactively engage with customers, offering assistance and advice to ensure a positive shopping experience.
- Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service.
- Participate in visual merchandising and stock management to ensure an attractive and well-stocked store.
What We Offer
- A competitive salary based on equal opportunity and pay structures.
- Extra pay for work during bank holidays and night shifts.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and enhanced family leave.
- Quality training and real opportunities to build your career.
Requirements
- Experience working in a fast-paced environment.
- Excellent customer service skills.
- Flexibility to start a shift early or finish late.
- A positive approach to changing priorities.
- A drive and passion to work hard and make your store a success.
Working at Lidl
We are proud to be a diverse, secure, and fast-growing business. Our team members are our greatest asset, and we offer a supportive and inclusive work environment that values diversity and promotes career development.
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