Customer Service Representative

1 day ago


Ilfracombe, Devon, United Kingdom Lidl in Deutschland Full time

About the Role

We are looking for a highly motivated and enthusiastic Customer Service Representative to join our Lidl team in Deutschland. As a Customer Service Representative, you will be the face of our store, providing an exceptional shopping experience for our customers. Your primary responsibility will be to assist customers with their queries, ensuring they find what they need and leave our store satisfied.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving any issues that may arise.
  • Efficiently manage stock, receiving deliveries and restocking shelves as needed.
  • Merchandise and maintain our middle aisles of Non-Food products, ensuring they are visually appealing and easy to navigate.
  • Proactively keep the bakery area topped up, baking fresh goods as required.

What We Offer

  • A competitive salary based on equal opportunity and pay structures.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and enhanced family leave.
  • Contributory pension scheme and long service awards.
  • Opportunities for career growth and development, with quality training and real opportunities to build your skills.

Requirements

  • Experience working in a fast-paced environment, preferably in retail or customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Flexibility to start a shift early or finish late, with a positive approach to changing priorities.
  • A drive and passion to work hard and make your store a success.


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