Housing Scheme Manager

5 days ago


Harrow, United Kingdom Marks Consulting Partners Limited Full time
Job Title: Local Service Manager

Marks Consulting Partners Limited is seeking a skilled and experienced Local Service Manager to join our team. As a key member of our housing management team, you will be responsible for delivering high-quality customer service and ensuring the smooth operation of our housing schemes.

Key Responsibilities:
  • Deliver local housing and tenancy management services, ensuring a high level of customer satisfaction.
  • Conduct regular building and health and safety inspections, identifying and reporting any issues or repairs required.
  • Monitor fire safety and ensure the full functionality of services and alarm systems.
  • Ensure all schemes are compliant with health and safety obligations and follow the organization's health and safety procedures.
  • Be proactive in local rent management, including collection and escalation of arrears issues.
  • Effectively manage the letting of properties within the organization's policies, supporting the voids process with asset and repairs colleagues.
  • Manage and deliver tenancy sign-ups for new tenants, ensuring clear communication of tenancy and rent conditions.
  • Manage anti-social behaviour, ensuring relevant risk assessments and action plans are completed and good record-keeping is maintained.
Requirements:
  • 2 years of experience in housing management or a related field.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Knowledge of health and safety procedures and regulations.

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