Patient Pathway Coordinator
7 days ago
The successful candidate will be responsible for tracking patient pathways and ensuring that patients receive treatment within the required timescales. This will involve monitoring the departments' overdue follow-up lists, prioritizing patients' appointment dates, and working towards clearing the waiting lists.
Key Responsibilities
* Monitor patient pathways from referral to treatment, highlighting any potential delays and ensuring accurate data collection.
* Work closely with the General Manager, Assistant Service Managers, Clinical Office Team Leaders, Appointments Centre, Clinical Office Staff, and Outpatient teams to ensure patients are actively managed through patient pathways.
* Ensure that appropriate requests for investigations are monitored, and diagnostic delays are addressed in a timely manner.
* Provide local training and support to other staff within the Trust regarding Referral to Treatment rules, processes, and procedures.
About Us
Ashford and St. Peter's Hospitals NHS Foundation Trust serves a population of over 410,000 people in North-West Surrey, parts of Hounslow, and beyond. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care. We offer a range of benefits, including excellent pension scheme and annual leave entitlement, on-site nurseries, and on-site staff cafes.
Requirements
The successful candidate will need to hold an RSA, NVQ, or equivalent typing/computer skills with English GCSE as a minimum. Previous administration experience in a busy office dealing with conflicting demands is essential. The ability to communicate effectively and take personal responsibility is also crucial. This is a full-time position from 09:00-17:00, Monday-Friday.
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