National Science Centre for Animal Health Manager

1 month ago


Weybridge, Surrey, United Kingdom Animal and Plant Health Agency Full time

Job Summary

The National Science Centre for Animal Health (NSCAH) Department is seeking a highly skilled and motivated individual to fill the role of Business Operations Specialist. This position will be responsible for driving the smooth operation of the NSCAH Department, ensuring strong integration into corporate workstreams and initiatives.

Key Responsibilities

Recruitment and Talent Management

  • Manage the end-to-end recruitment process for NSCAH, ensuring a seamless and efficient experience for candidates and hiring managers.
  • Maintain a deep understanding of APHA recruitment processes and serve as the primary point of contact for recruitment enquiries.
  • Forecast and report on NSCAH recruitment profiles to central APHA and SCAH.

Finance and Procurement

  • Lead engagement with Finance to ensure effective communication and coordination of queries and requests for information between NSCAH, APHA Finance, and delivery programme finance teams.
  • Work closely with Finance to implement Defra/corporate policies efficiently, avoiding duplication and ensuring compliance.
  • Establish and manage the NSCAH Departmental budget, including rental budget, and monitor spend and update forecasts as necessary.
  • Manage the governance process around procurement requests of the NSCAH budget.
  • Communicate the correct use of work-recording codes for estates projects to ensure accurate time recording by NSCAH colleagues.
  • Lead on NSCAH procurement, developing an end-to-end process and managing procurement activities.

Relationship Building and Governance

  • Build and maintain strong working relationships with the NSCAH Head of Department, Business Lead, and Office Manager to develop and follow a strong vision and ways-of-working for the NSCAH Business area.
  • Administer required NSCAH business Departmental meetings, including developing agendas, preparing slides, taking minutes, and managing actions and decisions logs.
  • Report progress against the 2024/25 Departmental Scorecard and work with SSP to develop the 25/26 NSCAH Scorecard.
  • Assist and prepare the HoD for corporate Directorate-level meetings, such as Science Directorate Ops.
  • Manage the NSCAH risk register.

Information Management and Quality

  • Manage the flow of information within NSCAH, controlling information storage in repositories, SharePoint Online, Content Cloud, and Personal OneDrives.
  • Engage stakeholders to ensure seamless flow of information to and from NSCAH.
  • Rejuvenate the current NSCAH SharePoint Online site to provide a more effective repository and provide guidance on its use.
  • Develop the process for storage of corporate documents on Content Cloud and provide guidance on its use.
  • Represent NSCAH as the Local Quality Manager, ensuring the Department fulfils all quality obligations, such as completing the ICQA or leading the Department through quality audits.

Estates Management and Corporate Duties

  • Manage the ten staff houses at Weybridge, including billing and utilities.
  • Manage the rental income.
  • Liaise with council where required.
  • Line or functional management of one EO post for Business Support, including management through setting goals and reviewing performance, mentoring, and supporting development and learning.
  • Lead the end-to-end annual NSCAH People Survey process, from ensuring team population of survey to analysis of results, communication of key points, generation of action plan for improvements, and follow-through of actions.
  • Develop and maintain the NSCAH Business Continuity Plan and ensure NSCAH fulfils all APHA Business Continuity exercises.
  • Develop and maintain the NSCAH Succession Plan.

Person Specification

You will need to demonstrate the following:

  • Proactive and self-motivated, with ability to own and drive areas of responsibility autonomously.
  • Strong relationship builder, with ability to use those relationships to advance work and overcome issues.
  • Ability to create novel end-to-end processes, as well as improve existing processes.
  • Effective planning and organisational skills, with ability to switch between and manage multiple workstreams concurrently.
  • Excellent written and oral skills to be able to communicate plainly and succinctly.
  • Basic understanding of Civil Service administrative processes and procedures around people management and recruitment.
  • Basic understanding of fundamental financial practises, such as budgeting, forecasting, and resource-allocation.
  • Knowledge of good working practise for information management.
  • Knowledge of quality systems such as ISO9001, and audit processes assessing against those systems.
  • Management of budgets and preparation of reports, forecasting etc.
  • A-levels or higher, or sufficient relevant experience of the above.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Communicating and Influencing
  • Working Together
  • Changing and Improving

We only ask for evidence of these behaviours on your application form:

  • Managing a Quality Service
  • Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

  • IT literate - particularly Microsoft Office (particularly Excel and Powerpoint) and SharePoint Online

Benefits

Alongside your salary of £35,857, Animal and Plant Health Agency contributes £10,387 towards you being a member of the Civil Service Defined Benefit Pension scheme.

In return for your dedication and hard work, we will support your ongoing personal development through appropriate training as inclusion, support and the development of our people matter to us. We aim to support the career and personal wellbeing of everyone in APHA. Our benefits include generous annual leave, a generous employer, staff bonuses and recognition, salary sacrifice benefit options, and an employee discount scheme, reward vouchers and in-year bonuses. We also offer additional days off if accrued extra hours (flexi-time – if accumulated), three paid volunteering day per year. We also have a social committee who run team building and fun events at the Weybridge site. Further details can be found in the Candidate Information Pack.

Everyone in APHA is supported to develop their skills and capabilities. When you join the Directorate, you will be welcomed into your new team through an induction programme that will provide you with helpful information on the civil service, our work and our policies. Your line manager will also work with you to establish your priorities for the year, developing a performance, learning and development plan tailored to you and your role.



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