Eye Care Support Staff

12 hours ago


Herne Bay, Kent, United Kingdom Health Care Personnel Full time

About the Role

We are seeking an experienced Optical Assistant to join our team at Health Care Personnel. As an Optical Assistant, you will play a key role in providing high-quality service to our patients.

Key Responsibilities

  • Greet customers and provide a warm welcome to our store
  • Select the correct frames for patients' lenses
  • Measure frames to ensure a perfect fit
  • Order prescription glasses and contact lenses for patients
  • Make follow-up appointments and schedule adjustments
  • Conduct pre-screening tests, such as retinal imaging and pressure testing
  • Explain offers and products to customers
  • Process payments and handle customer transactions

Requirements

  • Must have prior experience working in an optician's shop
  • Strong understanding of English and maths skills
  • Basic IT skills required
  • Prior experience in customer service or retail roles advantageous

Benefits

  • Competitive bonus scheme
  • Company pension plan
  • Employee discount on store purchases
  • Sick pay and store discount benefits
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