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Cisco Services Quote Coordinator

2 months ago

Peterborough, Peterborough, United Kingdom CDW UK Full time
Job Description

CDW UK is a leading provider of information technology solutions to businesses, governments, and educational institutions across the globe. As a Fortune 500 company and member of the S&P 500 Index, CDW UK was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United Kingdom and Canada.

CDW UK prides itself on delivering exceptional customer experiences. Our relationships are built on deep expertise and are grounded in our core values. Our empowering leadership enables our teams to drive results and inspire their colleagues to do the same. From our coworkers to our leaders, we work together to achieve our goals.

Job Summary

The Cisco Services Quote Coordinator will work closely with CDW UK's sales team and customers to identify, develop, and close Cisco services and subscription renewal opportunities. This role will also support new business opportunities across CDW UK's existing client base and net new clients.

Key Responsibilities

  • Responsible for Cisco subscriptions and services renewal notification and updating internal systems on the status of all renewals.
  • Utilizing Cisco portal tools (CCWR) and MS Excel skills to produce quotations and estimates for Cisco services.
  • Raising cases with Cisco and responding to general related queries from sales and customers.
  • Providing new business opportunity support across CDW UK's existing client base and net new clients.
  • Responsible for direct vendor service renewal opportunity management.
  • Identification, development, and closure of opportunities within the new business and renewal services pipeline.
  • Building strong relationships with sales teams, internal stakeholders, and external partners, driving and evangelizing CDW UK's vendor services capabilities within the client base.
  • Maintaining subject matter expertise around Cisco services.
  • Utilizing vendor tools (such as Cisco CCW, Cisco Ready for Partners) and associated approaches and methodologies required when engaging on new business and renewal opportunities to drive maximum client value.

Qualifications, Skills, and Experience

  • Minimum 3 years of sales experience working within a VAR, MSP, or distribution of vendor role.
  • Experience with the quoting and selling of Cisco services, working with Cisco tools such as CCWR.
  • Strong analytical and problem-solving skills, able to prioritize and escalate urgent matters both in your own workload and via third-party suppliers.
  • Strong verbal and written communication skills.
  • Must be well-presented and a confident communicator.
  • Excellent MS Office skills, especially Excel.
  • Must be able to work under pressure to tight deadlines and as part of a virtual team.
  • Must have a high level of consistency and accuracy in data keying and documentation production.

Essential Attributes

  • Ability to own a renewal engagement to completion.
  • Ability to build strong relationships with clients, partners, and within CDW UK.
  • Quality and detail-oriented.
  • Positive attitude and influence to others.
  • Excellent communicator.
  • Ability to develop positive working relationships with internal and external customers.
  • Ability to work to deadlines and manage expectations.
  • Commercial aptitude to create appropriate solutions.
  • Adaptable to change.

About CDW UK and Your Career with Us

At CDW UK, you'll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self — and your best ideas — to CDW UK. Because diverse perspectives bring forth better problem-solving — and better solutions for our customers in a rapidly evolving technology landscape.

CDW UK is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW UK does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010.

We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity, and inclusion for better collaboration, innovation, and business results.

Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities, and authenticity for coworker and business benefits. What we offer:

Life Assurance

Competitive Contributory Pension

Private Medical Insurance

Enhanced Maternity Pay

25 days holiday + bank holidays

Option to buy additional holiday

Dental Insurance

Season Ticket Loan + additional perks