Health Services Coordinator
4 weeks ago
At Brook Street, we're seeking an experienced Health Services Coordinator to join our growing assessment and liaison team. As a Clinical Customer Advisor, you'll play a crucial role in enhancing our health services by leveraging your medical practice experience and expertise in handling medical reports. You'll work on complex issues, assess medical communications, and support the team's understanding of medical practices and terminology.
Key Responsibilities:
Analyze and assess health reports to ensure appropriate next steps
Support customers through the hospital liaison process
Assist company-wide understanding of medical practices and terminology
Support the Medical Advisory Panel in service development
Conduct root cause analysis for identified issues
Benefits Package:
Competitive salary (£27,000 - £33,000)
Pension scheme
Attendance bonus
Generous annual leave, including additional family days
Free worldwide multi-trip travel insurance (discounted for family members)
Cash benefits linked to personal accident, life cover, and critical illness
Commitment to employee learning and development
Access to wellbeing services and discount schemes
Free tea, coffee, and fresh fruit
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