Senior Implementation Manager

4 weeks ago


London, Greater London, United Kingdom Plentific GmbH Full time
**About the Role**

We are seeking a skilled Client Implementation Manager to join our Solutions Delivery team at Plentific GmbH. As a key member of our team, you will play a crucial role in delivering client implementations and integration projects.

**Key Responsibilities**

* Work closely with clients and internal stakeholders to define project scope and delivery plans
* Align project objectives with company goals and ensure the project team and stakeholders are clear on objectives
* Manage multiple work streams simultaneously, tracking deliverables and progress from initiation to BAU, reporting project status
* Foster partnership with customers, stakeholders, and third-party technology providers
* Identify delivery risks and manage change when necessary to meet project targets, including appropriate escalations
* Conduct internal and external post-implementation reviews to continuously improve our delivery process

**Requirements**

* 2-5 years of client-facing program/project management experience, preferably in a fast-paced tech and/or scale-up business
* Demonstrable experience of working with internal and external customers and partners to deliver complex projects
* Track record of managing successful program and project delivery in line with desired outcomes and agreed quality, time, and cost limits
* Fluency in English and German to support clients across all Plentific markets
* Excellent oral, written, and presentational communication skills
* Excellent interpersonal skills in group and one-to-one situations with strong negotiating, influencing, and persuasion abilities
* Familiarity with project management tools like Jira and Asana is a bonus
* Knowledge of the PropTech ecosystem is a bonus

**What We Offer**

* A competitive compensation package
* 25 days annual holiday
* Flexible working environment including the option to work abroad
* Private health care for you and immediate family members with discounted gym membership, optical, dental, and private GP
* Enhanced parental leave
* Life insurance (4x salary)
* Employee assistance program
* Company volunteering day and charity salary sacrifice scheme
* Learning management system powered by Udemy
* Referral bonus and charity donation if someone you introduce joins the company
* Season ticket loan, Cycle to work, Electric vehicle, and Techscheme programs
* Pension scheme
* Work abroad scheme
* Company-sponsored lunches, dinners, and social gatherings
* Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal, etc.

**About Us**

Plentific GmbH is the world's leading real-time property solution, helping landlords, letting agents, and property managers streamline operations, unlock revenue, increase tenant satisfaction, and remain compliant through our award-winning SaaS technology platform.

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