Senior Implementation Team Manager
3 weeks ago
About the Role:
Adyen is seeking an experienced and motivated leader to join our Implementation team as a Senior Implementation Team Manager. As a key member of our team, you will lead a group of Implementation Managers in London, working closely with peers across Europe to drive our implementation team to new heights.
About the Team:
The Implementation Management team at Adyen supports our large and strategic customers in solution design, integrating, and going live in the quickest and most sustainable way possible. Implementation Managers work on complex projects, ranging from online payments integrations, in-person payments, marketplaces, card-issuing programs, and financial services.
Key Responsibilities:
- Lead a team of Implementation Managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well.
- Create an inspiring and collaborative team environment with an open communication and feedback culture.
- Scale up the team while preserving Adyen's unique culture and ensuring it is fostered.
- Collaborate with other teams and drive initiatives to grow the global IM organization in size, quality, and scalability.
About You:
- You have a minimum of 4 years of experience leading teams.
- You are experienced in building and managing a team of Implementation Managers, technical consultants, or technical project managers.
- You have a proven track record of helping drive change, using data to make informed decisions on setting up tools and procedures.
- You understand the dynamics of working in a global organization and can develop effective relationships with global teams.
What We Offer:
At Adyen, everything we do is engineered for ambition. We create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. If you are a motivated individual who tackles unique technical challenges at scale and solves them as a team, we encourage you to apply for this exciting opportunity.
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