Customer Service Coordinator
6 days ago
We are driven by our mission to make lives better through trusted health and wellness solutions, accessible to all. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth processing of sales orders for UK, EU, and International Markets.
Description OverviewKey responsibilities include resolving customer queries and claims, providing accurate delivery dates, and liaising with the Planning team to ensure SAP delivery dates align with availability. You will also be responsible for researching and resolving customer issues, redirecting issues to appropriate resources, and escalating urgent matters.
Scope of the Role- Provide customer support and administer customer services processes, liaising with the Company on behalf of the customer.
- Receive and process customer orders via EDI, email, or portal, responding to inquiries and/or complaints.
- Collaborate with the Planning team to ensure SAP delivery dates align with product availability.
- Research and resolve customer issues, redirecting or escalating as necessary.
- Coordinate customer service plans and serve as a point of contact for customer inquiries.
- 1–3 years of customer service experience, preferably in a highly regulated business.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft applications, with a focus on pivots and lookups.
- Experience with SAP or similar ERP systems.
- GCSE or equivalent in Maths and English at grade C or above.
- Ability to manage workload and adapt to changing demand trends.
We offer a competitive compensation package, tailored benefits, and career development opportunities to support your growth and well-being. Our hybrid working approach allows for flexibility and work-life balance. We are proud to be included in the Forbes list of "America's Best Employers by State 2024".
We are an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other protected characteristics.
-
Customer Service Coordinator
1 week ago
Barnsley, Barnsley, United Kingdom Perrigo Full timeWe are seeking a skilled Customer Service Administrator to join our team at Perrigo. As a key member of our customer service team, you will be responsible for processing sales orders, resolving customer queries and claims, and providing exceptional customer support.Key ResponsibilitiesProcess sales orders for UK, EU, and International MarketsResolve customer...
-
Customer Service Coordinator
2 weeks ago
Barnsley, Barnsley, United Kingdom Perrigo Full timeWe are seeking a skilled Customer Service Administrator to join our team at Perrigo. As a key member of our customer service team, you will be responsible for processing sales orders, resolving customer queries and claims, and providing exceptional customer support.Key ResponsibilitiesProcess sales orders for UK, EU, and international marketsResolve customer...
-
Service Desk Coordinator
4 weeks ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeJob Title: Service Desk CoordinatorJoin Sussex Police as a Service Desk Coordinator and be part of a team that provides exceptional customer service to our stakeholders. As a Service Desk Coordinator, you will be the first point of contact for customers, responding to their queries and resolving their issues in a timely and professional manner.Key...
-
Service Desk Coordinator
4 weeks ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeJob Title: Service Desk CoordinatorJoin Sussex Police as a Service Desk Coordinator and be part of a team that provides exceptional customer service to our stakeholders. As a Service Desk Coordinator, you will be the first point of contact for customers, responding to their queries and resolving their issues in a timely and professional manner.Key...
-
Customer Service Supervisor
4 weeks ago
Barnsley, Barnsley, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our team members are supported and empowered to deliver their best.Key ResponsibilitiesCoordinate...
-
Customer Service Supervisor
4 weeks ago
Barnsley, Barnsley, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our team members are supported and empowered to deliver their best.Key ResponsibilitiesCoordinate...
-
Service Desk Coordinator
2 days ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeJob Title: Service Desk CoordinatorThis role is an exciting opportunity to join our team at Sussex Police as a Service Desk Coordinator. As a Service Desk Coordinator, you will be responsible for delivering a comprehensive service, recording and responding to customer queries via multiple routes, and ensuring all incidents, challenges, and service requests...
-
Customer Service Supervisor
4 weeks ago
Barnsley, Barnsley, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the day-to-day operations of the store, ensuring that customers receive excellent service and that the store is run efficiently and effectively.Key ResponsibilitiesCoordinate the store team to...
-
Customer Service Supervisor
4 weeks ago
Barnsley, Barnsley, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the day-to-day operations of the store, ensuring that customers receive excellent service and that the store is run efficiently and effectively.Key ResponsibilitiesCoordinate the store team to...
-
Service Desk Coordinator
4 weeks ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeJob Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external customers, resolving issues and queries in a timely and professional manner.Key Responsibilities:Provide...
-
Service Desk Coordinator
4 weeks ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeJob Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external customers, resolving issues and queries in a timely and professional manner.Key Responsibilities:Provide...
-
Service Desk Coordinator
4 weeks ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeJob Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our Service Desk team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external customers, resolving issues and queries in a timely and professional manner.Key...
-
Service Desk Coordinator
4 weeks ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeJob Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our Service Desk team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external customers, resolving issues and queries in a timely and professional manner.Key...
-
Customer Service Coordinator
2 weeks ago
Barnsley, Barnsley, United Kingdom Perrigo Full timeDescription OverviewPerrigo is a leading player in the European Consumer Self-Care market and the largest U.S. store brand provider of over-the-counter and infant formula. We are committed to enhancing the wellbeing of our colleagues and consumers alike, fostering an inclusive and collaborative culture where each person can experience a sense of...
-
Customer Service Coordinator
2 weeks ago
Barnsley, Barnsley, United Kingdom Perrigo Full timeDescription OverviewPerrigo is a leading player in the European Consumer Self-Care market and the largest U.S. store brand provider of over-the-counter and infant formula. We are committed to enhancing the wellbeing of our colleagues and consumers alike, fostering an inclusive and collaborative culture where each person can experience a sense of...
-
Service Desk Coordinator
3 weeks ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeJob Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external stakeholders, ensuring that all queries and requests are resolved efficiently and effectively.Key...
-
Service Desk Coordinator
3 weeks ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeJob Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external stakeholders, ensuring that all queries and requests are resolved efficiently and effectively.Key...
-
Service Desk Coordinator
2 weeks ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeJob DescriptionThis role is an exciting opportunity to join the Estates and Facilities Department at Sussex Police as a Service Desk Coordinator. As a key member of the team, you will be responsible for providing exceptional customer service to visitors, contractors, and staff, ensuring a smooth and efficient experience for all.The successful candidate will...
-
Service Desk Coordinator
7 days ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeJob SummaryThis role is an exciting opportunity to join the Estates and Facilities Department at Sussex Police as a Service Desk Coordinator. As a key member of the team, you will be responsible for delivering a comprehensive service, recording and responding to customer queries via multiple routes, and ensuring all incidents, challenges, and service...
-
Customer Service Representative
1 month ago
Barnsley, Barnsley, United Kingdom Sussex Police Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Service Desk Coordinator. As a key member of our support team, you will be responsible for providing exceptional customer service to our internal and external customers, ensuring that their queries are resolved efficiently and effectively.Key...