Business Process Expert

3 weeks ago


London, Greater London, United Kingdom Technip Energies Full time

Job Title: Business Process Expert

Job Summary:
We are seeking an experienced Business Process Expert to join our team at Technip Energies. The successful candidate will be responsible for providing direct support to the Global Quality & Business Improvement Manager in delivering the company's Global Quality Business Objectives.

Key Responsibilities:

  • Monitor relevant regulations and ensure timely updates to management documents
  • Recommend new quality policies or procedures to ensure high-quality products, processes, or services
  • Contribute to the continuous improvement of the Quality Management System
  • Develop and coordinate induction training to raise awareness of quality processes among employees
  • Report regularly on system performance and new developments
  • Record and facilitate the reporting and closure of non-conformances in the Intelex database
  • Facilitate '5 Why' root cause analysis sessions as required for NCRs
  • Participate in investigations of major quality failures and ensure actions are tracked to close out
  • Support the delivery of Global Quality Business Objectives
  • Assist in delivering the annual Corporate Audit Schedule through conducting internal audits and supporting external audits
  • Deliver training to personnel on Quality-related topics

Required Skills and Qualifications:

  • Strong organizational and communication skills
  • Ability to prioritize tasks and work on multiple projects
  • Effective problem-solving skills
  • Confidence in presenting in front of management and peers
  • Knowledge of Quality Management Systems
  • Eagerness to learn


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