Product Development Manager e-commerce 3pl

4 weeks ago


London, Greater London, United Kingdom Rem Associates Ltd. Full time

As a Product Development Manager in contract logistics, you will drive business growth through the development and deployment of an end-to-end portfolio of commerce services, increasing GP by introducing new customers and enhancing offerings to existing customers.

You will act as an evangelist within the BD and Account Management community for E-commerce solutions and services, driving adoption and growth while providing Subject Matter Expertise in support of awareness and sales to new and existing customers. This includes leveraging and coordinating the full range of solutions to meet the needs of our UK-based E-commerce customers.

Your responsibilities include leading significant, complex, and strategic product sales, developing product sales support (pre-sales, collateral, cost models, solution templates, case studies, competitive positioning), and driving efficiency and effectiveness of business development efforts, including commercial and operational templating.

You will lead product channel development involving BD teams, account management, operations, and external partners, acting as a coach to ensure the transfer of skills from Retail into cross-regional teams to accelerate the adoption of E-commerce best practices across all sectors.

You will be accountable for product customer satisfaction, as measured through POR, NPS, and net growth, and will deliver product growth targets through effective pipeline development and management.

Your role will also involve driving the Product Management process (including specification, roadmap, and continuous improvement), delivering improvements to products, sustaining competitive advantage, and enhancing market share.

Additionally, you will lead product development, innovation, and future investment planning (reporting to the Product Board).

Key Responsibilities:

  1. Drive business growth through the development and deployment of an end-to-end portfolio of commerce services.
  2. Act as an evangelist within the BD and Account Management community for E-commerce solutions and services.
  3. Lead significant, complex, and strategic product sales, developing product sales support.
  4. Drive efficiency and effectiveness of business development efforts, including commercial and operational templating.
  5. Lead product channel development involving BD teams, account management, operations, and external partners.
  6. Be accountable for product customer satisfaction, as measured through POR, NPS, and net growth.
  7. Deliver product growth targets through effective pipeline development and management.
  8. Drive the Product Management process, including specification, roadmap, and continuous improvement.
  9. Lead product development, innovation, and future investment planning.


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