Supporter Engagement Assistant
6 days ago
Crisis UK is a national charity dedicated to ending homelessness. We are seeking a highly skilled and enthusiastic individual to join our Fundraising Department as a Supporter Engagement Assistant.
Key Responsibilities- Deliver exceptional customer service to supporters and members of the public through various channels, ensuring a memorable experience and adding value to every interaction.
- Handle inbound contacts, resolving issues and improving the supporter journey, particularly related to our website.
- Work collaboratively with the team to identify and address areas for improvement, ensuring the supporter's voice is heard and at the heart of our fundraising and decision-making.
- Experience working in telephone and email-based roles in supporter care or customer service.
- Ability to organize workload, maintain high output and accuracy, and handle complaints with confidence.
- Proactive and collaborative approach to work, with strong critical thinking and problem-solving skills.
- Flexibility and ability to adapt quickly to changing priorities.
- A dynamic and ambitious team environment.
- Opportunities for professional growth and development.
- A comprehensive benefits package, including pension scheme, annual leave, and wellbeing leave.
- A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that values and supports all staff.
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Brand Engagement Specialist
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Communications Support Officer
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Senior E-commerce Developer
2 weeks ago
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Heritage Engagement Assistant
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London, Greater London, United Kingdom Hachette UK Full timeJob DescriptionJob Title: Heritage Engagement AssistantJob Summary:We are seeking a highly motivated and organized Heritage Engagement Assistant to join our team at Hachette UK. The successful candidate will be responsible for supporting the delivery of our heritage engagement programs, including the development of our 50-year oral history project.Key...
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Heritage Engagement Assistant
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Supporter Engagement Coordinator
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London, Greater London, United Kingdom Imperial College London Full timeAbout the roleAre you a highly organised professional with proven experience in providing administrative support in a fast-paced, customer or supporter focused environment? Do you have excellent communication skills and the ability to build and maintain relationships with a wide range of stakeholders at all levels? Are you interested in gaining experience...
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Supporter Engagement Assistant
4 days ago
London, Greater London, United Kingdom Crisis Full timeAbout the RoleCrisis, a national charity dedicated to ending homelessness, is seeking a highly skilled and enthusiastic individual to join our Fundraising Department as a Supporter Engagement Assistant. This exciting opportunity will enable you to make a meaningful contribution to our mission and work collaboratively with a dynamic team to deliver...
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Supporter Engagement Assistant
5 days ago
London, Greater London, United Kingdom Crisis Full timeAbout the RoleCrisis, a national charity dedicated to ending homelessness, is seeking a highly skilled and enthusiastic individual to join our Fundraising Department as a Supporter Engagement Assistant. This exciting opportunity will enable you to make a meaningful contribution to our mission and work collaboratively with a dynamic team to deliver...
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Assistant Director of Engagement
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Assistant Director of Engagement
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Supporter Engagement Executive
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Supporter Engagement Assistant
3 days ago
London, Greater London, United Kingdom Crisis UK Full timeAbout the RoleCrisis UK is a national charity dedicated to ending homelessness. We are seeking a highly skilled and enthusiastic individual to join our Fundraising Department as a Supporter Engagement Assistant.Key ResponsibilitiesDeliver exceptional customer service to supporters and members of the public through various channels, ensuring a memorable...
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Supporter Engagement Assistant
2 days ago
London, Greater London, United Kingdom Crisis UK Full timeAbout the RoleCrisis UK is a national charity dedicated to ending homelessness. We are seeking a highly skilled and enthusiastic individual to join our Fundraising Department as a Supporter Engagement Assistant.Key ResponsibilitiesDeliver exceptional customer service to supporters and members of the public through various channels, ensuring a memorable...
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