Front Desk Associate

6 days ago


London, Greater London, United Kingdom Owen Reed Full time

Job Title: Front Desk Associate

About Owen Reed

Owen Reed is a dynamic and professional law firm seeking an experienced Front Desk Associate to join our team. This exciting opportunity will involve providing exceptional front-of-house services, ensuring a high standard of client care and satisfaction.

Key Responsibilities
  • Provide a warm welcome to clients, visitors, and staff, demonstrating a high level of professionalism and attention to detail at all times.
  • Accurately manage conference room bookings using event management booking software, ensuring all details are correct and up-to-date.
  • Monitor the switchboard and front desk area, screening phone calls, redirecting calls, and taking messages in a courteous and professional manner.
  • Efficiently handle mailroom services, managing incoming and outgoing mail and couriers.
  • Arrange concierge requests, including taxis, flowers, and other services, as required.
Requirements
  • RECEPION AND FRONT OF HOUSE EXPERIENCE IN A PROFESSIONAL OFFICE ENVIRONMENT.
  • EXCELLENT COMMUNICATION SKILLS, WITH THE ABILITY TO WORK CONFIDENTIALLY, CONFIDENTLY, AND COLLABORATIVELY.
  • SELF-MOTIVATED, RESILIENT, RELIABLE, DISCIPLINED INDIVIDUAL WITH EXCELLENT PROBLEM-SOLVING SKILLS.
  • EXPERIENCE USING EVENT MANAGEMENT BOOKING SOFTWARE IS AN ASSET.

The salary for this role is approximately £29,900 per annum, reflecting the responsibilities and requirements outlined above.



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