Front Desk Associate
2 days ago
We are seeking a highly skilled and experienced Front Desk Associate to join our team at AccorHotel. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests.
Your primary duties will include managing guest accounts, processing payments, and responding to customer inquiries in a professional and courteous manner. You will also work closely with other departments to ensure a seamless guest experience.
To be successful in this role, you will require excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering outstanding customer service, we encourage you to apply.
About the Role
- Provide exceptional customer service to guests
- Manage guest accounts and process payments
- Respond to customer inquiries in a professional and courteous manner
Requirements
- Fluent in English (and a second language is desirable)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Licenced to work in the UK
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