Hotel Front Desk Associate
3 weeks ago
The Maybourne Group is seeking an organized and attentive Hotel Front Desk Associate to support our front desk team. As a key contact point for our guests, you will be responsible for delivering exceptional service, ensuring their stay with us meets their expectations.
Key Responsibilities:- Handle guest inquiries and requests, responding promptly and professionally.
- Process guest check-ins and check-outs, managing room assignments and preferences.
- Collaborate with housekeeping and maintenance teams to ensure seamless service delivery.
This role requires strong communication and interpersonal skills, with the ability to multitask and work effectively in a fast-paced environment. Previous experience in a similar role, preferably in a luxury hotel setting, would be beneficial.
What We Offer:- An estimated annual salary of £35,000 - £45,000.
- A dynamic and supportive work environment, with opportunities for career advancement.
- A comprehensive benefits package, including pension scheme, holiday allowance, and travel season ticket loans.
- Ongoing training and development opportunities to enhance your skills and knowledge.
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