City Executive Assistant

2 weeks ago

London, Greater London, United Kingdom Tate Full time

About the Role:

We are seeking a highly skilled and organized individual to join our team as a City Executive Assistant at a reputable business centre in the heart of the city. This dynamic role involves providing exceptional customer service, supporting tenants and visitors, and ensuring smooth day-to-day operations of the building.

Key Responsibilities:

  • Deliver outstanding customer service and ensure tenants and visitors feel supported and welcomed.
  • Maintain a clean and presentable reception area at all times.
  • Direct visitors to the appropriate floors and handle phone calls for the building and virtual tenants, transferring or taking messages as required.
  • Receive and manage daily post and deliveries.
  • Build strong relationships with tenants, offering day-to-day support and ensuring their needs are met.
  • Collaborate with the Facilities team to address any building or maintenance issues promptly.
  • Conduct daily visual checks of the building to ensure it meets high standards and resolve any facility issues.
  • Ensure the building is set up for viewings and communal areas, such as kitchens and meeting rooms, are replenished and well-maintained.

Administrative Duties:

  • Manage communal meeting room bookings and ensure building documentation is up to date.
  • Organize tenant post and maintain the CRM system, logging client requests and costs.
  • Assist in managing tenant move-ins and move-outs, ensuring all steps are completed and documentation is accurate.
  • Support the Accounts team by preparing information related to fob deposits and move-out details.

Ideal Candidate:

  • A confident, friendly, and organized individual with excellent communication skills.
  • Someone reliable, well-presented, and professional with a bubbly and warm personality.
  • Able to balance the varied pace of work, manage multiple tasks, and adapt to the social atmosphere of the building.

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