Customer Service Professional

3 weeks ago


Buntingford, Hertfordshire, United Kingdom Brave Human Capital Group Full time
About the Role

We are seeking a highly motivated and enthusiastic Account Handler to join our team at Brave Human Capital Group. The successful candidate will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.

Key Responsibilities

* Respond to customer inquiries and resolve issues in a timely and professional manner
* Review and process policy amendments, ensuring that cover is appropriate and meets customer service standards
* Identify opportunities for cross-selling and upselling of financial services
* Investigate and process claims, providing expert guidance to customers

Requirements

* Previous customer service experience is desirable but not essential
* UK Driving License and access to own vehicle is essential
* Excellent communication and interpersonal skills
* Strong IT literacy and proficiency in MS Office Applications
* Good organisational skills and ability to manage a busy workload

Why Work with Us?

* Competitive salary and benefits package
* Opportunities for career progression and professional development
* Collaborative and supportive team environment

What We Offer

* A dynamic and rewarding work environment
* The chance to work with a reputable and trusted organisation
* A comprehensive training programme to support your success

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