Insurance Customer Service Representative

4 weeks ago


Buntingford, Hertfordshire, United Kingdom Brave Human Capital Group Full time

We are seeking a highly motivated and customer-focused Account Handler to join our team at Brave Human Capital Group. As an Account Handler, you will be responsible for providing exceptional customer service to our valued clients, ensuring their policies are up-to-date and meeting their needs.

The ideal candidate will have previous customer service experience, a UK driving license, and access to their own vehicle. They will be self-motivated, willing to learn, and enthusiastic, with excellent communication skills and strong IT literacy.

Key responsibilities will include answering customer calls, reviewing and processing policy amendments, identifying opportunities for cross-selling, and investigating claims. The successful candidate will be able to maintain their knowledge and skills to sell professionally and compliantly, delivering a consistently good experience to customers.

We offer a competitive salary, 25 days holiday per annum, free on-site parking, and continuous opportunities for career progression and further qualifications. Our client is a reputable organisation within the insurance industry, regularly winning consumer awards for their excellent products and best-in-class customer service.

As a member of our team, you will be part of a friendly and social office, holding team events throughout the year. You will also have access to pension contributions and employee benefits schemes.

Apply now to take the first step in your exciting career journey with Brave Human Capital Group.



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