Customer Experience Specialist

1 week ago


Buntingford, Hertfordshire, United Kingdom Brave Human Capital Group Careers Full time
About the Role

We are seeking a skilled and motivated Customer Experience Specialist to join our team in Buntingford.

As a key member of our team, you will be responsible for delivering an exceptional customer experience through face-to-face interactions or phone calls.

The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work well under pressure.

  • This is a full-time position working Monday to Friday from 9.00-5.00 with a competitive salary range of £22,000-£28,000 per annum.
About the Company

Our client is a leading insurance organisation that has been serving their customers for over a century.

They have a strong reputation for providing excellent products and customer service, which has earned them numerous consumer awards.

The company values community and operates from local offices to ensure a personal touch in their business practices.

Responsibilities
  1. Provide a high-quality customer experience through face-to-face interactions or phone calls.
Benefits
  • A competitive salary range of £22,000-£28,000 per annum.
  • 25 days holiday per annum (plus bank holidays).
  • Free on-site parking.
  • Continuous opportunity for career progression and further qualifications.
  • A friendly and social office environment with regular team events.
  • Pension contributions and employee benefits schemes.

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