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Business Development Manager
1 month ago
About the Role:
We are seeking a highly motivated and customer-focused Account Executive to join our team. As an Account Executive, you will be responsible for providing exceptional customer service to our valued clients.
Key Responsibilities:
* Answering calls from our customers or meeting them face-to-face at the office
* Reviewing and processing amendments to policies arising from changes to cover and circumstance, meeting customer service standards and ensuring cover is appropriate
* Identifying opportunities for cross-selling (including financial services)
* Investigating, consulting on process claims
* Maintaining own knowledge and skills to sell professionally and compliantly, delivering a consistently good experience to customers to meet requirements and standards of our client
Requirements:
* Previous customer service experience is desirable but not essential
* UK Driving License and access to own vehicle is essential
* Be self-motivated, willing to learn and enthusiastic
* Excellent communication skills both verbal and written
* Strong IT literacy, proficient using MS Office Applications
* Good organisational skills and the ability to manage a busy workload and prioritise tasks
About Us:
Our client is one of the most trusted and reputable organisations within the insurance industry, regularly winning consumer awards for their excellent products and best-in-class customer service. They have been going for over a century and manage their clients from local offices, ensuring community is at the heart of the business.
What We Offer:
* 25 days holiday per annum (plus bank holidays)
* Free on-site parking
* Continuous opportunity for career progression and further qualifications
* Beautiful and rural office location
* A friendly and social office, holding team events throughout the year
* Pension Contributions & Employee Benefits Schemes