Customer and Trading Manager

3 weeks ago


Buntingford, Hertfordshire, United Kingdom Sainsbury's Full time
Job Description:

We're looking for a talented individual to join our team as a Customer and Trading Manager. As a crucial part of our retail management career, this role will give you the opportunity to develop all the skills you'll need to succeed in this field.

As a Customer and Trading Manager, you'll be responsible for everything that happens in-store during your shift. You'll lead your team, plan resources effectively, and ensure customers are always delighted. Our purpose is driven by our passion for food, and together we serve and help every customer. You'll run the shift during the day, managing your team's performance and time, demonstrating a decisive, organised, and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance, including shift patterns, product availability, and busy times throughout the day. This will ensure that essential products are available to our customers, and everything runs like clockwork. At the end of every shift, you'll give a thorough handover to the next Manager.

We'll give you the time and space you need to do your job properly. When our teams work well together, our customers notice. This is a great opportunity to develop your management skills in retail or to take your existing skills to the next level. Our customers are always looking for that something extra special in-store, and your ability to guide, motivate, and inspire your team of colleagues will be key to achieving that. Our structure gives clear management presence across the full range of opening hours, so our customers and colleagues always feel able to ask for help or offer solutions when things aren't going well. You'll be accountable for making everything as good as it can be. As a Customer and Trading Manager in our convenience stores, you'll even have the opportunity to work your full-time hours across four days. We're an award-winning diverse employer, so you'll nurture a team where everyone feels supported to be themselves.

We'll provide you with a clear induction and orientation, as well as a training plan specific to your needs that you'll build alongside your manager. They'll support and coach you to deliver great performance while giving you plenty of time to develop. There are plenty of opportunities for you to stretch and develop your skills, so just let us know when you're ready to take on more. You'll be part of the Sainsbury's team, so you'll never be short of options.

Some of the benefits you'll receive as a Customer and Trading Manager include:
  • Condensed working – you'll have the opportunity to work your hours flexibly over four days
  • Discount card – 10% discount off your shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every payday
  • Free food and hot drinks provided for colleagues in all our stores
  • Generous holiday entitlement, maternity, and paternity leave
  • Pension – we'll match 4-7% of your pension contributions
  • Sainsbury's share scheme – build up an investment at discounted rates
  • Wellbeing support – access to emotional support, counselling, legal, and financial advice
  • Colleague networks – link with like-minded people to help fulfil your potential
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, while saving on tax and NI
  • Special offers on gym memberships, restaurants, holidays, retail vouchers, and more


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