Customer Service Ambassador

5 days ago


Bristol, Bristol, United Kingdom whitbread Full time

We're currently recruiting for a Receptionist role in our Bristol East (Emersons Green) Premier Inn.

This is an exciting opportunity to be part of the UK's leading hospitality business, Whitbread, and use your passion for customer service to its full potential.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a warm welcome and a smooth check-in process.
  • Be part of the housekeeping team to ensure rooms are perfect for our guests.
  • Assist with administrative tasks to make your job easier from the start.

What We Offer:

  • A competitive salary of up to £9.50 per hour.
  • The opportunity to work 16 hours over 2 days a week, providing a great work-life balance.
  • The chance to develop a clear career path within our business.
  • Training and support to help you succeed in your role.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • Pension and saving schemes to help you plan for the future.
  • Discounts on various products and services.
  • A complimentary Premier Inn breakfast for 2 when you join us.

Why Choose Us:

  • We believe in being an inclusive organisation that values diversity and welcomes applications from everyone.
  • We offer flexible working arrangements, including part-time and flexible shifts.
  • We have a commitment to supporting under-represented groups, such as women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community.

Requirements:

  • You'll need excellent communication skills and a passion for customer service.
  • You'll be able to work well in a team environment and provide a high level of service to our guests.
  • You'll have basic administration skills and be comfortable using technology.

About Us:

Whitbread is a leading hospitality business that operates Premier Inn hotels across the UK. We're committed to providing exceptional customer service and creating a welcoming environment for our guests.



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