Student Retention Specialist

5 days ago


Leeds, Leeds, United Kingdom Global Banking School Full time
Job Overview

The Student Retention Specialist will be responsible for working under the direction of the Head of Student Retention to help re-engage students in their studies. This role requires a high level of computer literacy and proficiency in Microsoft Office.

About the Role

This position is an excellent opportunity for a motivated individual to join Global Banking School's team. The estimated salary for this role is £28,000 - £30,000 per annum, depending on experience. As a key member of our student services team, you will work closely with the Student Success Tutors and relevant academic staff to develop bespoke plans to ensure each student returns to study.

Key Responsibilities
  1. To work with individual students who have been reported as being dis-engaged to help them return to productive study.
  2. To assist with the administration of surveys and the collection of results for analysis by the Planning, Information and Delivery department.
  3. To provide high-level administrative support to the Head of Student Retention and other members of the student services team.

Requirements
  • A high level of computer literacy and proficiency in Microsoft Office.
  • Excellent communication and interpersonal skills.
  • A strong commitment to GBS values and regulations, including equal opportunities policy, GBS's Social, Economic and Environmental responsibilities, and Health and Safety responsibilities.


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