Benefits Management Specialist

5 days ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time
About the Role

We are seeking a highly skilled Benefits Management Specialist to join our team at the NHS Business Services Authority. As a key member of our Benefits Management team, you will play a critical role in driving the delivery of benefits across our organisation.

Key Responsibilities
  • Deliver timely and accurate reporting of portfolio benefits and wider system efficiencies for designated services to support monthly and quarterly benefits reporting at both directorate, portfolio and NHSBSA Board level.
  • Support and review the development of dashboards and reporting tools as required to support benefits modelling and reporting, working with the Benefits Analyst to implement improvements in reporting, including automation, data analysis, insight and data presentation to meet business needs.
  • Work closely with the Benefits Analyst, review the outputs of the benefits module of the portfolio management system to ensure that benefits records for designated services are accurate and up to date.
  • Deliver benefits workshops and developing benefits profiles for projects and programmes.
  • Review project benefits reporting as part of project gateway review responsibilities.
  • Develop and maintain relationships with members of PRBs and projects boards, PMD and Finance colleagues and external.
  • Attend PRBs and other project boards, actively supporting the review of project benefits, responding to queries, challenging assumptions and highlighting areas for discussion.
  • The postholder will be confident in developing an appropriate style that supports colleagues understanding of benefits, using various means such as online meetings, phone calls and face to face meetings. It is essential that the postholder is capable of flexibility in their approach.
  • Achieve team and personal objectives in accordance with the SPBDG business planning priorities.
  • Communicate effectively, both verbally and in writing, complex benefits information and models with staff within and outside of the NHSBSA in relation to the provision of benefits services.
  • Work independently with minimal supervision and collaborating closely with your team to contribute to overall team performance.
  • Deliver training, support, advice and guidance to colleagues on benefits related matters.
  • Deputise for other Benefits Support Managers when required.
  • Support the Benefits Lead in the development of benefits guidance, products and services.
  • Support the Benefits Lead by undertaking first stage review of business cases, highlighting areas which require additional review and further input from the business case author.
  • Deputising for the Benefits Lead in non-staff matters such as attending Portfolio and Programme Assurance Group (PPAG).
  • Deliver post project reviews to collate lessons learned in respect of benefits and to validate the benefits realisation is on track.
  • Support the Benefits Lead in the development of wider system efficiency proposals for discussion with commissioners and sponsors.
Requirements

To be successful in this role, you will need to have:

  • Excellent knowledge of benefits management methodologies and frameworks.
  • Budgeting and costing techniques.
  • Complex benefits modelling.
  • Strong leadership and motivational skills.
  • Able to handle sensitive and contentious issues and information.
  • Excellent communication skills, with the ability to communicate with a variety of audiences.
  • Personal management skills - self starter and able to work as a team.
  • Ability to prioritise workload where resource / time is limited and meet deadlines
  • Ability to assimilate facts quickly and develop a reasoned response
  • Good persuasion and influencing skills
  • Well- developed analytical skills
  • Curious nature and effectively deep dives into material
  • Accurate with attention to detail
  • Excellent problem solving skills
  • Make formal presentations to large groups.
  • Diplomacy, assertiveness, proactive approach
  • Process, analyse and present complex information to non-benefits colleagues
Desirable Qualifications and Experience

We are looking for candidates with:

  • Recognised Benefits qualification (Practitioner Level) and experience.
  • Project management qualification
  • Lean/agile
  • Facilitation skills
  • Presentation skills
  • Knowledge of HM Treasury business case guidance.
  • Ability to work under pressure.
  • Detailed understanding of NHS and Central Government benefit models.
  • Project evaluation techniques.
  • Knowledge of IPA Benefits Management guidance
  • Knowledge of public sector and commercial benefits models
  • Ability to use best practice in all aspects of benefits management.
  • Good understanding of NHSBSA services and systems.
  • Evidence of continued personal development.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced Benefits Management Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity.

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