Customer Lifecycle Management Specialist

21 hours ago


London, Greater London, United Kingdom PeckwaterBrands Full time
About the Team

We are a dynamic and fast-growing team at PeckwaterBrands, with a passion for innovation and customer satisfaction. As a General Manager, you will be responsible for leading our customer lifecycle management efforts and driving growth.

  • You will manage our customer lifecycle, from first contact to contract renewal, to optimise revenue and margin targets.
  • You will improve our CAC:LTV ratio by analysing our sales cycle and onboarding journey.
  • You will accelerate the way that customers move through our account management function.
  • You will expand our business with Enterprise partners and platform partners in a profitable way.

We offer a competitive salary range of £80,000 - £110,000 per annum, depending on experience. If you are a motivated and experienced leader looking for a new challenge, please get in touch.



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