Lifecycle Experience Specialist

5 days ago


London, Greater London, United Kingdom Free Soul Full time
Lifecycle Experience Specialist: Join Our Team at Free Soul

We are seeking a highly skilled Lifecycle Experience Specialist to join our team. In this role, you will be responsible for developing and executing retention marketing strategies designed to enhance subscription growth and retention.

You will use data insights to segment audiences and deliver personalised content that resonates with subscription customers at different stages. A strong understanding of CRM platforms, particularly Klaviyo, is essential for success in this position.

A salary range of £60,000 - £70,000 per annum, depending on experience, reflects the importance of this role in driving business growth and customer retention.

Key Responsibilities:
  • Development and execution of retention marketing strategies to enhance subscription growth and retention.
  • Use data insights to segment audiences and deliver personalised content that resonates with subscription customers at different stages.
Requirements:
  • 5+ years of experience in CRM & Lifecycle Marketing, with a strong background in channel marketing.
  • Strong understanding of CRM platforms, particularly Klaviyo.
  • Data-driven mindset with experience handling large data sets to inform strategies.


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