Maintenance Operations Manager

3 weeks ago

Wembley, United Kingdom ZipRecruiter Full time
{"title": "Maintenance Operations Manager", "content": "About the Role

We are seeking a highly skilled Maintenance Operations Manager to join our team. As a key member of our maintenance team, you will be responsible for ensuring the highest possible levels of customer service are consistently delivered, to both internal and external customers.

You will work closely with the Maintenance Manager to ensure full coordination of works and activities required in the department are executed in an efficient and consistent manner.

The ideal candidate will have a proven track record of implementation and execution of standard operating procedures, excellent customer service capabilities, and well-presented, emotionally intelligent.

Key Responsibilities:

  • Collaborate with the Maintenance Manager to provide a best-in-class building and maintenance management service.
  • Manage and coordinate the workload of the Maintenance department in delivering the highest quality of customer service.
  • Ensure the tech/software systems selected to aid with department activities are fully utilized and ingrained within how the maintenance team carry out their activities.
  • Manage maintenance works in the landlord areas to ensure the entire building's maintenance needs are fulfilled.
  • Lead and cover the Maintenance department from time to time in the absence of the Maintenance Manager.

About You:

  • IT literate with excellent knowledge of MS Office and associated software packages.
  • Resilient and able to work in a high-pressured environment and able to embrace and adapt to change as the business demands.
  • Proven experience in relevant Building Services roles along with technical, hands-on experience.
  • Good knowledge and understanding of managing contractors and facilities/maintenance-related management contracts.

Perks of the Job:

  • Up to 25% Bonus.
  • Discounts at shops and restaurants within Wembley Park.
  • Support for personal development and training.
  • Access to a Financial Adviser.
  • Employee wellbeing initiatives.
  • Two working days a year to spend volunteering for local charities.
", "lang_code": "en"}

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